little engine

At Little Engine, we take your privacy seriously. This Privacy Policy describes how we collect, use, and protect your personal information when you use our AI-powered business management platform.

1. Information We Collect

We collect information you provide directly to us, including:

• Account information (name, phone number, email address)
• Business information (business name, hours of operation, services offered)
• Client information (names, contact details, appointment history)
• Payment and billing information
• Communications between you and your clients through our platform

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Develop new features and services
• Protect against fraudulent or illegal activity

3. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is encrypted both in transit and at rest using industry-standard encryption protocols.

4. Data Sharing

We only share data with:

• Messaging providers (e.g., Telnyx, Twilio) to deliver SMS
• Payment processors (e.g., Stripe, Zelle, Venmo) for transactions
• Calendar platforms (e.g., Google Calendar) for scheduling sync

The use of information received from Workspace APIs does adhere to the Google User Data Policy, including the Limited Use requirements.

All vendors are contractually required to protect your information.

5. Your Rights and Choices

You have the right to:

• Access and receive a copy of your personal information
• Update or correct your personal information
• Delete your personal information
• Object to or restrict certain processing of your information
• Data portability (receive your data in a structured format)

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

7. Children's Privacy

Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the bottom of this Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]
Support: [email protected]

Last updated: December 26, 2024